Shipping and Returns


Online orders are shipped within 7 business days. In case there is a delay in production we shall notify you immediately. Shipment will be delivered within 10 days from the date of shipping. 
SHIPPING WITHIN INDIA
Enjoy free shipping within India when you pay online via Debit card, Credit card, Paypal, Payu, RuPAy, Net Banking or Bank Transfer. Flat Shipping of Rs.200 on COD orders.
INTERNATIONAL SHIPPING
International Shipping is available. Incase of any confusion please contact us at +91-9606221643 or email us at orders@eclatbangalore.com with subject: INTERNATIONAL SHIPMENT.
If you desire time definite delivery, please write to orders@eclatbangalore.com with subject: TIME DEFINITE DELIVERY, to inquire about the additional charges to your city.
ORDER COMMUNICATION
You will receive two texts related to your order.
1. An order confirmation text once you place the order.
2. A shipment text once the order is dispatched from our studio to your address. You will be able to track your order on the website of the relevant courier company through the tracking code in the second email.

Please ensure someone is there at the given address to receive your order.
Please note that we will be unable to schedule shipping for orders with incomplete address or wrong telephone number.

If you desire time definite delivery, please write to orders@eclatbangalore.com with subject: TIME DEFINITE DELIVERY, to inquire about the additional charges to your city.
ORDER CANCELLATION
If you wish to cancel your order, please write to orders@eclatbangalore.com with subject: ORDER CANCELLATION with in 24 hours of placing the order. 
If you have have chosen Bank Deposit as a Payment Option, the order will be cancelled if we do not receive any deposit update from you within 48 hours
  
EXCHANGE AND RETURNS
We have a strict NO EXCHANGE NO RETURN Policy. 
We do not offer refunds on orders due to the time and labor that goes into each product. 
Exchanges are only done if the Garment has any manufacturing defects. The customer should notify us within 2 Working Days after the order has been delivered. 
Refunds are only processed based on fulfilment errors, such as incorrectly shipped or missing items. The amount will be refunded via the original mode of payment within one week of initiation.